This Privacy Policy explains how the operator of the Erosmos application (“we”, “us”) handles information when you use the Erosmos mobile app (“App”). It is written to be accurate to how the App works today.
Controller: the operator of the Erosmos application.
Contact for privacy requests: erosmos@outlook.com.
If you are in the EEA/UK, you may also contact your local data protection authority. In Poland, that is the President of the Personal Data Protection Office (UODO).
Erosmos provides AI-assisted reply suggestions, openers, conversation analysis, and an in-app coach. To do that, content you choose to submit — such as chat or profile screenshots, typed messages, imported chat exports, and Eros chat messages (and optional attached images) — is transmitted securely over the internet to our processors so an AI model can analyse it and return a result.
Before the first time we send such content for AI processing, the App shows an in-app disclosure explaining what may be sent and that Supabase (backend) and OpenAI (AI model) process it, and asks for your permission. You can decline; AI features will not run without that consent.
Important: screenshots and chat text used for AI features are not kept only on your phone for that processing step. They are sent to generate the feature you requested.
Depending on how you use the App, we may process:
• Content you submit for AI features (images/screenshots, message text, chat exports, Eros conversation text).
• Approximate style/mode preferences you select (for example reply style) and language (English or Polish).
• Onboarding answers stored on device (for example gender, age band, goal) to personalise the experience.
• Device-stored product state: entitlement/plan, free-tier usage counters, a local support user ID, locale preference, and local Eros chat history.
• Purchase data processed by Apple or Google (we receive purchase/entitlement signals via the store billing libraries; we do not receive your full card number).
• Technical request data needed to run the API (for example timestamps, rough diagnostics on our backend).
We do not currently ask you to create an email/password account inside the App.
Much of your preference and history data is stored locally on your device (for example onboarding profile, free-usage counters, Eros chats, plan cache). Clearing app storage or reinstalling may delete this data.
If you share a photo into Erosmos via the system share sheet, a temporary copy may be placed in an app group / shared inbox on the device so the App can open the scanning flow, then cleaned up when processed.
We use service providers to operate the App:
• Supabase — hosts the API/edge function that receives your AI requests.
• OpenAI — generates model outputs from the content included in those requests.
• Apple / Google — distribute the App and process subscriptions and in-app purchases.
These providers may process data in the United States or other countries. Where required, we rely on appropriate transfer mechanisms used by those providers (such as Standard Contractual Clauses) and their published privacy documentation.
We do not sell your personal information.
Where GDPR/UK GDPR applies, we process data to:
• provide the App features you request (contract / Art. 6(1)(b));
• operate purchases and prevent abuse (contract and legitimate interests / Art. 6(1)(b),(f));
• improve reliability and security of the service (legitimate interests / Art. 6(1)(f));
• comply with law (Art. 6(1)(c)).
Sensitive-looking content may appear in screenshots you upload (for example chat intimacy). You choose what to submit. Do not submit special-category data unless you accept that it will be processed to provide the feature.
• On-device data: until you delete it, clear app data, or uninstall (unless the OS keeps backups).
• AI request content: processed to fulfil your request. We do not operate a user content library in the App codebase for long-term browsing of your screenshots on our servers. Backend/provider logs may retain limited technical or content data for a short period for security, abuse prevention, debugging, or legal reasons, then delete or anonymise it according to provider and our operational settings.
• Purchase records: retained as needed for accounting, fraud prevention, and store requirements.
The App may ask for:
• Photo library access — so you can choose screenshots to analyse;
• Notifications permission — so we can notify you locally when a reply or analysis is ready;
• Network access — required for AI features and store purchases.
You can deny permissions in system settings; some features will not work without them.
The App is for users 16+. We do not knowingly collect data from children under 16. If you believe someone under 16 has used the App, contact us and we will take reasonable steps to delete related data we control.
Depending on your location, you may have rights to access, rectify, erase, restrict, object, or port personal data, and to withdraw consent where processing is consent-based. Contact erosmos@outlook.com.
Because much data lives on your device, deleting the App or clearing storage is often the fastest way to remove local data. For purchase history, also use Apple/Google account tools.
You may lodge a complaint with a supervisory authority (in Poland: UODO).
We use reasonable technical measures (including encrypted transport / HTTPS for API calls). No method of transmission or storage is 100% secure.
As of the date above, the App does not integrate third-party advertising SDKs or product analytics SDKs such as Firebase Analytics, Mixpanel, or similar in the current codebase. If that changes, we will update this Policy.
We may update this Policy. We will revise the “Last updated” date. Material changes may also be highlighted in the App where appropriate.
Privacy questions: erosmos@outlook.com.